[ehklee]

Does anybody remember that Unisoft and dcfever have jointly organized some digital photography courses in April 2004. In the introductory seminar, the hosts have promised the first 30 persons who enroll these courses will entitle to receive a digital camera as a course completion gift. A written redemption document said that the camera can be obtained between July 15 and July 31 at dcfever store.

The course is nearly finished, but the whole class still cannot get their promised cameras! Why? Unisoft had called me that the camera will not be obtained within the promised period. The reason is: "DELAYED SHIPMENT". The lady over the phone promised me that the camera will be ready for pick-up on August 2. Well, I have no other choice besides waiting.

Today is August 2. The course is almost finished. I brought along the redemption letter and payment receipts to dcfever store to pick-up my camera this evening. The keeper said: "No camera is ready for pick-up yet, because he didn't receive a name list from Unisoft. Please come again after a FEW DAYS". What is the point? What is the meaining a few days? I have my payment settled, I have the redemption letter, and I have come to pick-up on the promised date. What's going wrong? The keeper insisted not to give me the camera even he had stocks. I contacted Unisoft immediately, but the receptionist said that I have to wait until the name list is ready. Well, I tried to talk to her supervisor. But, she said the supervisor has left. I am very frustrated about their atitude. I have a feeling that they are 扯貓尾. At last, I still didn't get my camera back. They "PROMISED ME AGAIN" that the camera "MUST" be ready before next Monday. Both Unisoft and dcfever did a extremely bad job here. They have the responsibility to work the process out. I have lost all my confidence and trust to these parties which have absolutely no promise and no guarantee. I swear that I'll boycott Unisoft and dcfever.

Does anyone like to share his comments on them?