文:Nic
美國東南部最近幾個月經歷多個颶風吹襲,不少人迫著離開家園避災,一般相機鏡頭等電子產品在這些自然災害下報銷,往往未能得到廠商保養及賠償,不過美國 Sigma 宣佈向這些受颶風影響的地區提供特別保養服務,只要損壞產品在保養期內兼附有收據副本,年底前送到 Sigma 維修中心,將可以得到免費修理或以特惠價錢更換組件。
如果產品未能提供收據副本,美國 Sigma 亦有機會酌情處理,不過在保養期之外的產品,將不會獲得修理或更換組件。以下是 Sigma 的聲明全文:
Sigma hereby extends the warranty coverage of Sigma products still under warranty for damages incurred as a result of Hurricane Harvey, Irma and Maria. If your equipment is under warranty, Sigma will provide either (a) complimentary service to get your equipment running, or (b) a trade-in option. Just ship your damaged equipment to Sigma, and we will ship the equipment back to you without charge. All terms of your Sigma warranty coverage still apply, so when sending in your Sigma product, please be sure to include a copy of the original sales receipt as proof of purchase date. If you do not have appropriate documentation as a result of the Hurricanes, please contact us. Eligibility for this offer is subject to Sigma’s sole discretion. This offer is open through December 31, 2017 (we must receive your damaged equipment by that date)."
(Sigma 在此擴展因為颶風 Harvey 、 Irma 及 Maria 而受到破壞、仍在保養期內之 Sigma 產品的維修及保養範圍。如果產品仍在保養期內, Sigma 將提供:(a)免費維修服務,或(b)以舊換新。只要將損壞的產品送至 Sigma 維修中心,將會不作收費。只要 Sigma 產品仍在保養期內,請將收據副本一同寄送,以證明購買日期。如果未能提供收據,請與我們聯繫。此服務將至到 2017 年 12 月 31 日, Sigma 擁有最終決定權。)
早前颶風 Irma 吹襲美國東南部的衛星圖片 |
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Sigma 並非首間為風災而造成損壞的電子產品提供維修服務的廠商, Apple 及 Google 都曾為受影響產品的用戶提供協助,未知這些特別服務,香港又可否參考推行呢?
來源:Fstoppers