[dcdcddc]

我想在豐 澤買部DC,睇到樓下有? post 話豐 澤有延 長 原 廠 保 用 服 務,
2年共需 $398....，但入去豐 澤個網就看不到詳情及細則，想問各位：

1) 這個豐 澤 獨 家 提 供 延 長 原 廠 保 用 服 務有需要嗎？
2)可靠嗎？
3)有沒有心得分享！
4)在豐澤近來買DC送相關禮品慷慨嗎？

THX ！！！

[mr.unknown]

他是用部機價10%作為延長原廠保用服務之費用!!
有冇用我就唔知, 但我就冇比啦 (A1 - $7980 x 10% = $798)
我用左黎買腳架 ^.^

[tommythumb]

早排在報紙(或者係壹仔，唔記得)的讀者投訴版睇過，但唔係記得好清楚，唔知係唔係dc，但你都可以參考下。

有人幫襯豐澤買野，亦有俾錢參加延長保養，但除左第一年，第二、三年原來係由佢保用，並唔係由原廠！！

咁好似到左第三年，部機(唔記得乜機)壞左，個客?去整，點知部機原來已經out左，原廠都無靈件，咁神仙都無符，豐澤就好似唔知叫個客補錢買個第二款機，定係退番幾百蚊保養費。個客唔接受，於是寫去報紙定壹仔投訴，搞大佢，卒之豐澤賠部同級的新款俾個客！！

唔好意思，唔記得詳情，不過，你可以知道

1.)第二、三年唔係由原廠保用
2.)有咩事，可以向傳媒投訴，搞大佢，咁對方多數會如你所願
3.)俾多d錢當買第二、三年保險，你自己認為值唔值啦　

[mhpchow]

' 豐 澤 延 長 保 用 服 務 ' means that :

(A). If your DC have only 1 year warranty maintenance (provided by your DC's brand name), then the maintenance fee of 2nd & 3rd yr. are cover by this plan (this is the insurance plan provided by AIG).

(B). If your DC have any problem happen, you have to :
- Phone to inform the service centre of ' 豐 澤 延 長 保 用 服 務 ' about your case.
- Then you take the DC to your maintenance centre with DC's brand name, and tell then you have joined this plan.
- After maintenance, you have play fee first.
- Remember to get the invoice with the one item total cost (if not, ask them to do it!)
- Then fax this invoice & your purchase invoice together to the service centre of ' 豐 澤 延 長 保 用 服 務 ' .(remember to reconfirm about they have received).
- Afterward you will receive the cheque from 'AIG' immediately.

This is a good plan for your electronic product, I have nice to suggest you join this plan. Or you can check the maintenance price from the service of original 'brand name' to compair !!!!
:-)

[zwai]

Or....

you can inform them to arrange repair booking on behalf of you

thus, you're free to pay any fee .....the repair centre will charge the repair fee directly again 豐 澤 .

Therefore, you can avoid to the waiting time for AIG reimbursement.

In my opinion, it is good as it is expensive for reparing DC in case of any problem. However, it's upon you based on your confidence of your DC condition.

^.^

[spider1spider]

我在豐 澤買過Notebook and Join o左個plan! 部 Notebook過o左1年後壞o左個harddisk, 之後打電話去豐 澤, 個接線生就話幫我落單, 叫我擺部機去個行到repair, 無俾過錢就搞掂!

但有d product 係要先自已俾錢先的, 但去repair前都要先打電話去豐 澤度報案先, 然後去佢指定既地方整, 佢就會寄返check俾你.

聽買機個sales講, 如果無得整, 話會換部同級or 新機or同價既機!!

[panasonic]

我本人覺得係完全廢料黎..........

因為我0係佢到試過買了一台printer, 跟住過了一年, 因為噴頭漏墨, 跟住打去佢地個客戶服務, 跟住佢地話係因自然損毀, 我心諗一年就損壞成咁, 人地有d用幾年都冇事, 咁唔通係自然?? 跟住佢就介紹間電腦公司幫我整, 最後都要收我三百蚊, 什麼包零件包人工, 全部都係搵你笨.....過左海就神仙, 收在錢先算........

同埋所謂保養都係佢地自己整返或同其他公司掛勾, 絕對唔係原廠保養, 咁我買返黎不如同原廠續保, 點解要同佢呢?? 可能真係貪佢平掛.....咁就比佢呃到.......

所以我覺得豐澤失敗0既原因都係呢d野, 講就乜都得, 做就咩都唔得....

[hylee]

上次我去豐澤, 個 sales 親口話豐澤本身無專門技術人員修理的.
個服務係當你部機壞左, 你部機係拎返去豐澤, 再經由豐澤 send 返去部你部機個原廠修理.

[美麗]

佢好似是一個保險黎,壞了保險公司賠