文:Nic
帶著攝影器材乘搭飛機,不少人會選擇手提而不寄艙,因為輕則容易造成損壞,嚴重甚至整套設備遺失。於國際屢獲殊榮的攝影師 Michelle Frankfurter 日前指控美國航空公司(American Airlines)將其價值 US$13,000(約 HK$10.2 萬)的相機設備遺失了,她除了聯絡相關部門尋找,同時在社交媒體分享,希望得到大眾關注。
Michelle 指,當時與紅十字會人員出行,然而凌晨 4 時收到機場通知原先航班取消,不過美國航空的售票代理人告知,可以乘坐另一班航班到芝加哥,再轉機前往目的地。但是當她轉機時,飛機閘口服務員通知機場,指機上座位頂的行李擺放位已滿,要求將其本來隨身帶著的相機寄艙。
當時 Michelle 使用 ThinkTank 行李箱攜帶相機裝備,故意讓攝影器材不會太顯眼引起注意。登機閘口服務員堅持要交出隨身行李寄艙,當時她已經解釋內裡有相機,不過經過一段時間後屈服,沒料到整套設備會被遺失。
Michelle 表示,自從上星期發生這件事,已經「陷入一個噩夢」,試圖打電話到所有相關單位,例如美國航空公司等,不過仍未有所獲。雖然她曾經為設備購買保險,但出事時保單已經失效,因此這次損失未能得到保險賠償。
以下是 Michelle 通過推文序述事件:
I'm an award-winning photojournalist and @AmericanAir lost my cameras, lenses and other equipment worth $13K. Here's what's happening and how @americanair is utterly failing.
— Michelle Frankfurter (@MFrankfurter) 2018年6月19日
On 6/13 I was returning from a photoshoot in Arizona and @americanair bumped me from my flight. Okay, no problem, I'm cool with that. They put me on flt 2481 from @fly2ohare to @Reagan_Airport. I always carry my cameras and equipment with me on board. I never ever check them
— Michelle Frankfurter (@MFrankfurter) 2018年6月19日
But the gate agent would not let me board unless I checked my bag.
— Michelle Frankfurter (@MFrankfurter) 2018年6月19日
I pled with her. She insisted. I argued, explained that the bag contained all of my camera gear and we went back and forth a bit. Against all better instincts, I finally handed over the bag. She said it would be gate checked and swore it would be on the jet bridge when landed. pic.twitter.com/MLL9u1VThD
— Michelle Frankfurter (@MFrankfurter) 2018年6月19日
It never showed up on the jet bridge or baggage claim. And after 5 days of going back and forth with @americanair and baggage handlers at both airports, no one has found it. It took me years to buy this equipment and in a few hours they lost all of it.
— Michelle Frankfurter (@MFrankfurter) 2018年6月19日
I take pictures for a living - refugees, Central American migrants riding on tops of trains through Mexico. Also people celebrating happy things like births and marriages. I don't work for a company. I work for myself. No one is going to hand me new equipment.
— Michelle Frankfurter (@MFrankfurter) 2018年6月19日
Pls retweet and share this and maybe @americanair will pay attention.
— Michelle Frankfurter (@MFrankfurter) 2018年6月19日
除了拍攝婚照外, Michelle 過去數年於世界各地拍攝紀實作品,於國際攝影界得到不少知名度,最著名一次是於 1995 年在「世界新聞攝影獎」(World Press Photo)中獲得 2 項大獎。
來源:PetaPixel