when placing a while after shooting, the len tried to retract back but failed! Hold at the middle that cannot retract or expand. Then the carmea shutdown. The len is still locked at the middle !!!!
When restart the carmea, only canon logo display. Then "E18" was shown on LCD. Carmea shutdown again!!!
Bad customer service:
No follow up if can't call the customer service but left voice mail! Even when found CSR direct, just claim they are still checking!! Though error code was obiviously shown.
Claim to fix the problem one week but no action taken until complaints again and again. Finally, got the carmea back after one months!! Only brought the carmea for around 3 -4 months.