He failed to discover a problem in the tripod (a feature to turn it into a monopod). When I pointed that out, he emphasized that he's only used the tripod once, and he hasn't used that feature so he don't know about it. He tried to fix the problem: It is

Great seller, easy to deal with, with British accent.

Nice and easy to deal with.

Really nice guy, easy to deal with, easy transaction, and accept 1000 dollar notes (sorry)!

Great flash. Thanks.

Great buyer

Great lens.